One of my favorite design podcasts did an episode where they interview Stephen Higashide about his new book, Better Busses, Better Cities: How to Plan, Run, and Win the Fight for Effective Transit.
“… the central thesis of the book is that buses have the power to remake our cities for the better. But he says that if we want the bus to reach its potential, we’re going to have to make the experience riding one, a lot more pleasant.”